Privacy Policy

1. Who We Are

PT Kaitai Valve Indonesia ("KVI") is the Indonesian branch and authorized sales entity of Kaitai Valve (Group) Co., Ltd. ("KVG"), the manufacturer of KATA-brand industrial valves since 1998, headquartered in Shanghai, People's Republic of China, with its manufacturing plant in Wenzhou.

KVI is registered at EightyEight@Kasablanka Office Tower, 26th Floor Unit B, Jl. Casablanca Kav. 88, Tebet, Jakarta Selatan 12870, Indonesia. Business identification number (NIB): 0408260090366. Tax identification number (NPWP): 1000000010647613.

2. What Personal Data We May Collect

Information you send us voluntarily. When you email us or click a "Request a Quote" link on this website, you may give us your name, company, job title, email address, telephone number, country and the details of your inquiry (for example valve type, size, pressure class, quantity and project requirements). We collect only what you choose to include in your message.

Technical information. This is a static website with no user accounts. We do not operate analytics or advertising trackers and we do not set cookies of our own. Like virtually all websites, it is hosted on a server that records routine technical logs (such as IP address, pages requested and timestamps) for security and operational purposes; we do not use these logs to identify or profile visitors.

3. How We Use Your Data

We use the personal data you send us only for purposes connected with your inquiry:

• to respond to your message and answer your questions;
• to prepare and provide quotations for KATA valves;
• to follow up on quotations and inquiries at your request;
• to send documents you ask for, such as catalogues or certificates; and
• to meet our legal or regulatory obligations in Indonesia.

We process this data in order to respond to your request — that is, to take steps at your initiative towards a possible transaction — and on the basis of our legitimate interest in answering inquiries. Where consent is required, we will ask for it separately.

4. When We Share Personal Data

We do not sell, rent or otherwise trade personal data. We share it only:

• with Kaitai Valve (Group) Co., Ltd. and its group companies, so that your inquiry can be answered and quotations prepared — always for the same purpose described in Section 3;
• with service providers that operate or maintain our website and email systems on our behalf, under obligations of confidentiality; and
• where we are required to disclose it by law or by a competent authority.

5. Data Security and Retention

We apply reasonable organizational and technical measures to protect the personal data we hold, and we limit access to it to people who need it for the purposes described above. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

We keep inquiry correspondence only as long as needed for the purpose for which it was collected, and for the retention periods required by applicable Indonesian law (for example, commercial and tax records). If you ask us to delete your personal data, we will do so unless the law requires us to keep it.

6. Your Rights

Under the Personal Data Protection Law of the Republic of Indonesia (Law No. 27 of 2022), you have the right to request access to, correction of, and deletion of your personal data, to restrict or object to certain processing, and to withdraw any consent you have given. To exercise any of these rights, email info@katavalvegroup.com with the subject "Privacy request", stating your name and the email address you originally wrote from so that we can locate the correspondence. We will respond within the timeframes set by law. You may also lodge a complaint with the competent Indonesian supervisory authority.

7. External Websites and Changes to This Policy

Pages on this website, or messages we send, may reference third-party websites (for example, the corporate website of Kaitai Valve (Group) Co., Ltd.). This Privacy Policy does not apply to those websites — please read their own policies.

We may update this Privacy Policy from time to time. The latest version always appears on this page, together with its "Last updated" date.

8. Contact Us

If you have any question about this Privacy Policy or about how we handle personal data, please contact us.